In June of ’13 my AC desperately needed attention and I asked my best friend, Joe Johnson at Majic radio who knows everyone, to suggest a good company to come out and service my unit. He said; “Air Around the Clock is the best in town”. I was already very familiar with your advertising, I am also a marketer and have admired your campaign for years.
Your technician came out and serviced my existing unit and suggested a new system for me. He was just awesome, extremely friendly and knowledgeable. He followed up and sent me a proposal ref # 1249595. I was very impressed by your tech’s follow-up and decided that when I purchased a new unit, it would be from you.
Fast forward to last Thursday 1/15/15. I called ATC for a service call because my unit was dripping water. Ross came out on the call and my wife Sandi was home, I was out. Sandi put Ross on the phone and he explained that I had a dirty coil and several other issues with the existing unit. He suggested that it was time for a new unit and told me installation could be scheduled for the following day and my proposal from 6/2013 was honored!
Your installers were just terrific; very friendly, knowledgeable and respectful, a great representation of your organization! They worked clean and quickly, I was very impressed. The follow-up after installation was also very impressive; Jessica emailed all the warranty certificates, the filters arrived UPS, I received a call from your office to schedule the installation of the digital programmable thermostat… all without me having to do anything.
I have lived in south Florida for many years and have used several contractors for various projects and I must say that dealing with your killer organization is by far and away the very best experience I have ever had and I am a tough customer. Who ever reads this testimonial should know (call me 305-785-5944 and I will tell you) that Air Around the Clock is as good as it gets!!
Companies run from the head and I can see that you have put in very hard work to train your crew in your own image, and it has definitely paid off, great work.,
Thanks for everything….feel great and attack life!
Dan’s Wife is Hot – So He called Air Around the Clock! Check out this
great review from local blogger Dan I. Cook.
I just want to say thank You for having such a great TEAM working for Air Around The Clock. The customer service is very professional and kind. The knowledge of your Service Team and Installation Team represent your company with Pride and excellence. I find you all to be very happy with your job and that is important because it makes me fell safe. I believe this is the third year we are going to be on your service plan. I would like to mention Collin/Ruben/Freddy and to say thank you for all their hard work and quality service. Please recognize these individuals for their outstanding service. Also, I want to thank whomever I spoke with on the phone for their professionalism. What a Great Company!!
Christine & Shaun
Dear Owners of Air Around the Clock,
I am writing to you about your employee Jack Obin. His work ethics are a great contribution to your company. Ever since he started serving our Air Conditioning last September 2013 his enthusiasm, courtesy, and professionalism are always displayed. We feel blessed to have someone like Mr. Obin to be providing excellent service to customers like us. We appreciate your company and Mr. Obin for taking care of our air conditioning needs.
Albert and Ediany Carbon
Thank you and everyone at Air Around the Clock for being so accommodating and professional in dealing with my problem at unit 21 in Chateau Gardens. You made what could have been a tough situation a smooth running operation and I was able to enjoy my vacation knowing you were working to solve the problem. You guys are the best!
In this world of problems, I want to tell you a story that is good. On July 25th, 2014, a Friday afternoon, my A/C died. I tried to call a friend who was in the A/C business, and his number connected me to ATC. What a blessing! Jack came out, found the problem and on Saturday morning two great men came out and by that evening, my house was cool again. You can be proud of your company abd the people that work for you. So nice to see! Thank you and may God continue to bless you.
Your employee Augie Hernandez came to my house on a service call related to my washer. He was professional and represented Air Around the Clock in the best light. In the 20+ years I have been your customer, I have purchased two Air Conditioner units, two air filtration units, reusable and disposable air filters, stacks of 3-year service agreements, and various repairs. I also hired West End Plumbing based on your recommendation when I needed to replace my hot water heater. While I’ve always appreciated the skill and professionalism of your service techs throughout the years, Augie has to be one of your best! His attitude and helpfulness reinforces my decision to be your customer. He represented your company in a way that makes me trust Air Around the Clock – I know whatever happens I can count on you.
Thank you for providing my family with a sense of community – I feel respected by your team (from Nicole in your office who pays attention to catch my Name when I call – without asking me to repeat myself) to Auggie who made me feel confidant that I can trust your company to fairly asses repair needs, arrive during the appointment time frame, and treat me with care. Ultimately I know my business matters to you – I’m “Not just another customer!” Please let Augie know that I sent this letter – it would make my day for him to know he made such an impression in representing Air Around the Clock.
Have a great day.
Rene and Maria
From the moment he arrived until the installation was completed, Dean showed complete determination to the detail of his work. He was very polite and was respectful in my home which I appreciated. The closet where the AC had to fit was tight, so Dean had to possess a detail oriented and creative side to customize that fit. And he did this in 90+ degree heat.
I can only imagine that you must be very proud of such a person on your team. Such a person is an obvious asset in my opinion, and I wanted to let you know he is beyond exceptional.
T. Anne Lombard
Florida Panthers Radio Broadcaster
“During these tough economic times we are all looking for integrity, value and efficiency when we look for a company to work in our home. Air Around the Clock delivers that and much more. Their people are not only knowledgeable, they are pleasant to deal with and deliver on their promises. I have used Air Around the Clock for several years now, and whatever the issue, and there are very few, they are there in a timely matter to fix the problem. Living here in South Florida, our Air Conditioner is part of the family, so it should be maintained and taken care of by the best, and Air Around the Clock
is the best.”
Thanks Guys for everything
Former NBC news anchor
“This is to extend my belated gratitude and commendations to Air Around the Clock for their superior service and their staff. I was having problems with my A/C unit, and within the hour that I called ATC they were out at my house to diagnose the problem. The technician they sent out was very competent and courteous, and made sure that he explained everything he was doing in detail so I would understand it. I would definitely recommend ATC to anyone that wants prompt and accurate service.”
“We were referred to Air Around the Clock by a friend that had been using them for years. We scheduled a service call and received a free and very fair estimate to install a new system. The install was fast, professional and efficient. We were so pleased with their work that we have already arranged for ATC to install a new unit at my mother-in law’s house.”
Franklin & Ronny,
“I would like to take this opportunity to thank ATC for recently installing a new A/C unit in my condo. I am especially grateful for the two servicemen they sent beforehand to investigate the problem I was having with my 12-year-old unit. The guys they sent out were on time, professional and very courteous. They spent about 40 minutes identifying the cause of the problem and they were very patient when answering all my questions. The next day installers came to install my new unit and my house was cooling before the end of the day! I want to thank ATC for their time and extra effort. I am looking forward to doing business with them in the future, and would recommend them to anyone.”
“My air conditioner stopped working on a Sunday night. My unit is about 12 years old, so I wasn’t
completely surprised it shut down, but I was a bit blindsided having to deal with this problem late on Sunday.
I heard good things about Air Around the Clock so I called them, never thinking I would be able to get someone to my house that night. I called and a real person answered the phone immediately! When they arrived they opened up my a/c and showed me how old and rusted everything was inside. They were able to get it working and gave me a free estimate on a new unit. Less then a week later I have my brand new air conditioner. I am so glad I made the decision to work with ATC. My reduced monthly electric bill is just icing on the cake!”
Air Around the Clock has been the #1 RHEEM TEAM Contractor in the NATION, and has now been recognized as the #1 RHEEM TEAM contractor in the WORLD! We have over 100 trucks on the road at all times to serve you.
We’re proud of the fact that we NEVER use sub contractors. That’s how we have achieved our excellent relationship with you, the customer.
We service air conditioners in Broward, Palm Beach and North Dade counties with thousands of satisfied customers. Same day or next day A/C service is available. Call anytime to speak to a person, no answering machines are used at Air Around the Clock. Personalized air conditioning service is the key and the reason we are the No.1 Rheem A/C contractor since 2007.