Air Around the Clock Reviews
Read real customer testimonials and reviews about the Florida air conditioning specialists at Air Around the Clock servicing all of South Florida.
We have 3 gentlemen working at our home today and so far my impression around your organization is very welcoming. From our first call to the timely return call to have Rex, one of your technicians come out on Saturday for a service visit, who was very honest about our a/c unit and the type of work it would require. Because the unit had some age, we decided to pursue a full replacement to include duct work and wiring. Today, Glen, Josh and Manny are performing the work and I have to say, they are very polite and professional and getting the job done very cleanly and efficiently. While the work will be completed tomorrow, I wanted to share my thoughts and let you know how pleased I am. In addition, the girls in your finance department (Tiffany and Diane) were equally helpful in collecting my information and offering me several financing options. Our interaction with everyone to this point has been very comfortable, like we’ve known them a long time. We didn’t have a specific company in mind when we called ATC, but I’m very happy we did.
To Air around the clock,
I wanted to thank you for your fast response on my air conditioning problem. It was very hot and my ac stopped working so I called your company. I told the gal what was going on and how hot it was. She was very nice on the phone and said would call me in within 20 minutes to give me a time frame of the ac tech. About 10 minutes later someone by the of Tony called me and told me how sorry he was that my air was not working and told me someone would be out to my house from 2 to 4. The tech came to my house and about 1 hour I had freezing air. Thank you so much for the fast and prompt service.
Kim and Allen
My husband and I chose your company in 2007/2008 to purchase a full AC system. You weren’t the cheapest, you didn’t have a deal that I couldn’t say no to… that wasn’t the scenario. Our situation was more like a husband and wife in need of an AC replacement in their home– and fast! So we called the company with the cheeky billboards and they came a’running. You were professional and even though you brought a fleet of people (I’m telling you I counted 3 vans and over a dozen guys), you were respectful, clean and fast. I almost forgot how wonderful your company was until today. At 3pm, we had a brownout at our home. When I called your company for assistance, Lynn explained what to do to restart the system. She could have dispatched someone over to our home and it would have been inconvenient and expensive but your employee did right by us and for that I want to say THANKS! The long and the short is that we don’t call on your company too often but it’s nice to know that even 8 years later, your company continues to be consistent in service and for that, we want to say THANK YOU.
Your patron (Past, Present and Future)
Barbara and Juan
p.s. Lynn, you ROCK
Dear Owners of Air Around the Clock,
I want to take a moment to commend Jack for both courteous and professional service when he recently came to my residence. His manner was both friendly and reassuring as he arrived promptly and efficiently fixed my AC unit. My unit is nearly ten years old, but I did not get a sales pitch for expensive service or components I did not need. He explained the repair thoroughly and gave good advice as to how I could avoid future problems.
I was treated with both kindness and respect. Thanks so much for sending such a great service provider! This is my third experience with Air Around the Clock and I remain a “fan.”
In June of ’13 my AC desperately needed attention and I asked my best friend, Joe Johnson at Majic radio who knows everyone, to suggest a good company to come out and service my unit. He said; “Air Around the Clock is the best in town”. I was already very familiar with your advertising, I am also a marketer and have admired your campaign for years.
Your technician came out and serviced my existing unit and suggested a new system for me. He was just awesome, extremely friendly and knowledgeable. He followed up and sent me a proposal ref # 1249595. I was very impressed by your tech’s follow-up and decided that when I purchased a new unit, it would be from you.
Fast forward to last Thursday 1/15/15. I called ATC for a service call because my unit was dripping water. Ross came out on the call and my wife Sandi was home, I was out. Sandi put Ross on the phone and he explained that I had a dirty coil and several other issues with the existing unit. He suggested that it was time for a new unit and told me installation could be scheduled for the following day and my proposal from 6/2013 was honored!
Your installers were just terrific; very friendly, knowledgeable and respectful, a great representation of your organization! They worked clean and quickly, I was very impressed. The follow-up after installation was also very impressive; Jessica emailed all the warranty certificates, the filters arrived UPS, I received a call from your office to schedule the installation of the digital programmable thermostat… all without me having to do anything.
I have lived in south Florida for many years and have used several contractors for various projects and I must say that dealing with your killer organization is by far and away the very best experience I have ever had and I am a tough customer. Who ever reads this testimonial should know (call me 305-785-5944 and I will tell you) that Air Around the Clock is as good as it gets!!
Companies run from the head and I can see that you have put in very hard work to train your crew in your own image, and it has definitely paid off, great work.,
Thanks for everything….feel great and attack life!
Dan’s Wife is Hot – So He called Air Around the Clock! Check out this
great review from local blogger Dan I. Cook.
Air Around the Clock receives a perfect score on a Customer Satisfaction Survey
I just want to say thank You for having such a great TEAM working for Air Around The Clock. The customer service is very professional and kind. The knowledge of your Service Team and Installation Team represent your company with Pride and excellence. I find you all to be very happy with your job and that is important because it makes me fell safe. I believe this is the third year we are going to be on your service plan. I would like to mention Collin/Ruben/Freddy and to say thank you for all their hard work and quality service. Please recognize these individuals for their outstanding service. Also, I want to thank whomever I spoke with on the phone for their professionalism. What a Great Company!!
Christine & Shaun
Dear Owners of Air Around the Clock,
I am writing to you about your employee Jack Obin. His work ethics are a great contribution to your company. Ever since he started serving our Air Conditioning last September 2013 his enthusiasm, courtesy, and professionalism are always displayed. We feel blessed to have someone like Mr. Obin to be providing excellent service to customers like us. We appreciate your company and Mr. Obin for taking care of our air conditioning needs.
Albert and Ediany C
Thank you and everyone at Air Around the Clock for being so accommodating and professional in dealing with my problem at unit 21 in Chateau Gardens. You made what could have been a tough situation a smooth running operation and I was able to enjoy my vacation knowing you were working to solve the problem. You guys are the best!
We would just like to thank your company and the installation crew who were not only courteous, but they did the job well and cleaned all the areas they worked on. Manny and his crew Jamie, John and Jordan should be commended. Fred, at first meeting, was friendly, knowledgeable and inspired confidence in your company. Thank you for a great experience in this Floridian heat!
In this world of problems, I want to tell you a story that is good. On July 25th, 2014, a Friday afternoon, my A/C died. I tried to call a friend who was in the A/C business, and his number connected me to ATC. What a blessing! Jack came out, found the problem and on Saturday morning two great men came out and by that evening, my house was cool again. You can be proud of your company abd the people that work for you. So nice to see! Thank you and may God continue to bless you.
To Whom it may Concern,
Your employee Augie Hernandez came to my house on a service call related to my washer. He was professional and represented Air Around the Clock in the best light. In the 20+ years I have been your customer, I have purchased two Air Conditioner units, two air filtration units, reusable and disposable air filters, stacks of 3-year service agreements, and various repairs. I also hired West End Plumbing based on your recommendation when I needed to replace my hot water heater. While I’ve always appreciated the skill and professionalism of your service techs throughout the years, Augie has to be one of your best! His attitude and helpfulness reinforces my decision to be your customer. He represented your company in a way that makes me trust Air Around the Clock – I know whatever happens I can count on you.
Thank you for providing my family with a sense of community – I feel respected by your team (from Nicole in your office who pays attention to catch my Name when I call – without asking me to repeat myself) to Auggie who made me feel confidant that I can trust your company to fairly asses repair needs, arrive during the appointment time frame, and treat me with care. Ultimately I know my business matters to you – I’m “Not just another customer!” Please let Augie know that I sent this letter – it would make my day for him to know he made such an impression in representing Air Around the Clock.
Had Diego here this morning – on time and prepared. Pulled and cleaned coils and explained to me all work being done along the way. The estimate was 90 minutes to 2 hours, he finished in 90 minutes.
Very good service call. I would recommend ATC again.
Have a great day.
Gentlemen At ATC,
We just finished receiving a service call from one of your technicians for a dryer repair. We are extremely pleased with the service that Augustin provided and would gladly recommend your firm to our friends. Augustin’s demeanor was vey professional and friendly and answered all of our questions clearly and concisely. You have a great employee/representative for your company. It is so rare these days in the service industry to find such an individual. He is to be commended for his service.
Rene and Maria
To Whom it May Concern,
I would like to make sure you know how pleased I was with your tech, Dean. He works very hard to get customers their AC, of which he never enjoys himself. Wow, it must be frustrating, but he is never bitter; always pleasant… Amazing!
From the moment he arrived until the installation was completed, Dean showed complete determination to the detail of his work. He was very polite and was respectful in my home which I appreciated. The closet where the AC had to fit was tight, so Dean had to possess a detail oriented and creative side to customize that fit. And he did this in 90+ degree heat.
I can only imagine that you must be very proud of such a person on your team. Such a person is an obvious asset in my opinion, and I wanted to let you know he is beyond exceptional.
I am delighted to say I am a new AATC customer. I purchased a new a/c system and am very happy with the purchase, the installation, the performance and the follow-up attention. Fred sold us the unit. Every assurance that he gave us was fulfilled. Even after the installation, he followed up in every way to see that me and my husband were satisfied. Very often, the last a customer sees of a salesman is at payment. This was not so with Fred. We appreciate his responsiveness and attention to our purchase even after the a/c unit was installed. The installation was done by Jordan and his crew; a very competent, diligent, respectful, attentive, talented, and NEAT team, led by a young man who is likewise a credit to AATC. Jordan wouldn’t consider the job completed until he was satisfied that the quality was up to AATC’s standards. We look forward to a good working relationship with AATC; we’re off to a good start. Thank you! Any company can sell a product, however; not every company delivers what was promised and remains attentive. My husband and I are very happy that we chose AATC for our a/c needs. I will continue to share this story of our excellent experience with AATC.
Dear Mr. Lang,
I am writing this letter to you in order to compliment the employees and technicians who helped to make my June 4+5, 2014 complete central air/heat change out the best one, so far, from Air Around The Clock. Yes-that’s right-the best one yet! ATC did a central air/heat unit change out for me at [my two apartments in Hollywood] within the last 3 years. The latest #3 was done [in Plantation] on June 4+5, 2014. So here I go naming names (lol): Eddy G. was the estimator-very sharp (intelligent), knowledgeable and caring young man. Tiffany C. and Pam helped work out by co-ordinating my special scheduling needs. Last but not least-the TECH SQUAD: Angelo C and Mark D worked together flawlessly overcoming intermittent rain/sun and adapting to the 1972 construction of my condo and I must say they were VERY detail oriented! Don who came by to check on the job and quickly retrieved additional parts the TECH SQUAD needed. Just wanted to let you know ATC is still #1 with me and I will continue to recommend ATC to my friends & family.
T. Anne L
“The big thing for me is you can always trust Air Around the Clock. They are on time, professional and reasonable. Its hot in South Florida so we all need that air conditioning working. They take care of you like you are part of the family…as long as they don’t send the jets truck to my house!”
Florida Panthers Radio Broadcaster
“During these tough economic times we are all looking for integrity, value and efficiency when we look for a company to work in our home. Air Around the Clock delivers that and much more. Their people are not only knowledgeable, they are pleasant to deal with and deliver on their promises. I have used Air Around the Clock for several years now, and whatever the issue, and there are very few, they are there in a timely matter to fix the problem. Living here in South Florida, our Air Conditioner is part of the family, so it should be maintained and taken care of by the best, and Air Around the Clock
is the best.”
Thanks Guys for everything
Former NBC news anchor
“This is to extend my belated gratitude and commendations to Air Around the Clock for their superior service and their staff. I was having problems with my A/C unit, and within the hour that I called ATC they were out at my house to diagnose the problem. The technician they sent out was very competent and courteous, and made sure that he explained everything he was doing in detail so I would understand it. I would definitely recommend ATC to anyone that wants prompt and accurate service.”
“We were referred to Air Around the Clock by a friend that had been using them for years. We scheduled a service call and received a free and very fair estimate to install a new system. The install was fast, professional and efficient. We were so pleased with their work that we have already arranged for ATC to install a new unit at my mother-in law’s house.”
“I would like to take this opportunity to thank ATC for recently installing a new A/C unit in my condo. I am especially grateful for the two servicemen they sent beforehand to investigate the problem I was having with my 12-year-old unit. The guys they sent out were on time, professional and very courteous. They spent about 40 minutes identifying the cause of the problem and they were very patient when answering all my questions. The next day installers came to install my new unit and my house was cooling before the end of the day! I want to thank ATC for their time and extra effort. I am looking forward to doing business with them in the future, and would recommend them to anyone.”
“My air conditioner stopped working on a Sunday night. My unit is about 12 years old, so I wasn’t
completely surprised it shut down, but I was a bit blindsided having to deal with this problem late on Sunday.
I heard good things about Air Around the Clock so I called them, never thinking I would be able to get someone to my house that night. I called and a real person answered the phone immediately! When they arrived they opened up my a/c and showed me how old and rusted everything was inside. They were able to get it working and gave me a free estimate on a new unit. Less then a week later I have my brand new air conditioner. I am so glad I made the decision to work with ATC. My reduced monthly electric bill is just icing on the cake!”